After years in dental practice and providing services in dental consulting to the Portland area, I know that the majority of dental offices are striving to be great. Many of the dental practices that seek the advice of a qualified consultant such as me are taking the first step toward improving their practice, and this is commendable.
One avenue of becoming the best dental practice possible that can't be ignored is building strong relationships with your patient base to ensure patient loyalty. You see, patients that feel they are valued by doctor and staff are less likely to be drawn away by enticing “Free Whitening” offers at nearby competitors. They are less likely to hold a grudge on the occasion that they have a longer than expected wait time or some other unavoidable mishap occurs. They are more likely to view you as family, and desire to introduce their friends and family to you!
So, is it possible to give each patient who walks through your doors this kind of personal service while still ensuring that your bottom line is booming? Absolutely, in fact, the two go hand-in-hand. Personal touches in patient care that allow your clientele to feel warmly included in your practice family take little time and effort, and the majority of staff members will jump at the opportunity to take the initiate if you encourage it!
For more information on building patient loyalty by promoting strong relationships, contact DentistCEO today for all of your questions regarding dental consulting in Portland and the surrounding area.
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